ac665 Terms & Conditions
These Terms & Conditions constitute the binding legal agreement between you and ac665 governing your access to and use of our online casino and sports betting platform. Please read this document carefully before registering or placing any wager on ac665.
By accessing, registering on, or using the ac665 platform in any capacity, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must immediately discontinue your use of the ac665 platform. ac665 reserves the right to amend these terms at any time; continued use of the platform following any amendment constitutes acceptance of the updated terms.
Key Commitments at a Glance
A brief summary of the principles that underpin your relationship with ac665.
Secure & Fair Platform
All games offered on ac665 use certified random number generators (RNGs) and are independently audited for fairness. SSL/TLS encryption protects all data transmissions between your device and ac665 servers at all times.
BDT Transactions — No Hidden Fees
All deposits, withdrawals, and bonus amounts on ac665 are denominated in Bangladeshi Taka (৳). ac665 does not impose currency conversion fees on BDT transactions processed via bKash, Nagad, Rocket, or Upay.
One Account Per Player
Each individual is permitted to hold exactly one ac665 account. The creation of multiple accounts by the same person — whether under the same or different identities — is strictly prohibited and will result in immediate account suspension.
Transparent Bonus Terms
All bonus offers on ac665 are subject to clearly stated wagering requirements and validity periods. ac665 does not impose retroactive changes to bonus terms after a player has opted in. Bonus conditions are displayed in full at the point of acceptance.
Identity Verification
ac665 is required to verify the identity of all account holders prior to processing any withdrawal. Players must provide accurate personal information at registration and must comply with any additional KYC documentation requests within the timeframe specified by the platform.
Responsible Gaming Tools
ac665 provides deposit limits, session reminders, cooling-off periods, and self-exclusion tools to all account holders. Players who believe gambling may be causing harm are encouraged to use these tools or contact ac665 support at any time without restriction.
1. Acceptance of Terms
These Terms & Conditions (hereinafter "Terms") are entered into between you (hereinafter "Player", "User", or "you") and ac665 (hereinafter "ac665", "the Platform", "we", "our", or "us") and govern all aspects of your access to and use of the ac665 online casino and sports betting platform, including all games, promotions, payment services, customer support interactions, and any other features or services offered through the platform.
By completing the ac665 registration process, by depositing funds into an ac665 account, or by placing any wager through the ac665 platform, you conclusively confirm that:
- You have read these Terms in full and understand their content.
- You agree to be legally bound by these Terms without modification or reservation.
- You meet all eligibility requirements set out in Section 2 of these Terms.
- You are acting on your own behalf and not on behalf of any third party.
- All information provided by you to ac665 is accurate, complete, and not misleading.
ac665 reserves the right to amend, modify, or replace these Terms at any time at its sole discretion. Any amendments will be communicated to registered players via the email address on file and will be published on this page with an updated effective date. If you continue to use the ac665 platform after any amendment takes effect, you are deemed to have accepted the revised Terms. If you do not accept the revised Terms, you must cease using the platform and may request account closure in accordance with Section 7 of these Terms.
These Terms shall be interpreted and governed in accordance with applicable law. Any dispute arising from or in connection with these Terms or your use of the ac665 platform shall be subject to the dispute resolution process described in Section 8. These Terms constitute the entire agreement between you and ac665 with respect to the subject matter herein and supersede all prior agreements, representations, or understandings, whether written or oral.
2. Eligibility & Age Restriction
ac665 is strictly for adults aged 18 years and above. Access by or use on behalf of any person under the age of 18 is absolutely prohibited. ac665 employs age verification procedures for all new account registrations and reserves the right to request additional proof of age at any point during the account lifecycle.
To register and maintain an ac665 account, you must satisfy all of the following eligibility criteria at all times:
- Age: You must be at least 18 years of age at the time of registration and throughout the duration of your use of the ac665 platform. ac665 does not accept registrations from minors under any circumstances.
- Legal Capacity: You must have the full legal capacity to enter into a binding agreement under the laws applicable to you. If you are subject to any legal restriction that prevents you from entering into contracts or engaging in online gambling, you are not permitted to use the ac665 platform.
- Single Account: You must not already hold an active or suspended ac665 account. Each individual is entitled to register exactly one account. Duplicate accounts will be suspended and all associated funds may be voided.
- Accurate Information: All personal information provided during registration — including your full legal name, date of birth, residential address, and payment method details — must be accurate, current, and complete. ac665 will not be held responsible for any losses arising from inaccurate information provided by you.
- Not Self-Excluded: You must not be currently subject to a self-exclusion order on the ac665 platform or any related platform. Attempting to register a new account while under an active self-exclusion is a serious breach of these Terms.
ac665 reserves the right to request documentary proof of age, identity, and residential address at any point during the account lifecycle, including but not limited to at the point of withdrawal, when unusual activity is detected, or as part of routine KYC (Know Your Customer) compliance checks. Acceptable documents include a valid national identity card (NID), passport, or other government-issued photo identification recognised in Bangladesh, along with a recent utility bill or bank statement confirming residential address.
If ac665 determines, at any point, that an account was registered by or is being used by a person under the age of 18, the account will be immediately and permanently suspended, all pending withdrawals will be cancelled, and any deposits made will be returned to the original payment source after deducting the value of any bets already placed.
ac665 encourages parents and guardians to use parental control software to prevent underage individuals from accessing online gambling platforms. If you suspect that a minor may have registered an ac665 account, please contact support immediately at [email protected].
3. Account Registration
To access the full range of services available on the ac665 platform — including placing sports bets, participating in casino games, and processing deposits and withdrawals — you must first register a player account. The registration process requires you to provide certain personal information which ac665 will use to verify your identity and manage your account in accordance with these Terms and our Privacy Policy.
During registration, you will be required to provide, at minimum, the following information:
- Full legal name (as it appears on your government-issued identification).
- Date of birth (confirming you are 18 years of age or older).
- Residential address in Bangladesh, including division, district, and postal code.
- A valid and active email address to which you have exclusive access.
- A valid mobile number registered in Bangladesh, used for account verification and security purposes.
- A preferred payment method (bKash, Nagad, Rocket, Upay, or bank account details).
You are solely responsible for maintaining the confidentiality of your ac665 account credentials, including your username and password. ac665 strongly recommends that you use a unique password that is not used on any other online platform, and that you enable any additional security features made available on the platform. You must notify ac665 immediately via live chat or email if you suspect that your account credentials have been compromised.
ac665 will not be liable for any losses resulting from unauthorised access to your account where such access was made possible by your failure to safeguard your login credentials. Any activity conducted through your account — including bets placed, deposits made, or bonuses claimed — will be treated as having been authorised by you unless you have reported a compromise of your credentials in advance.
ac665 reserves the right to decline any registration application at its sole discretion, without being required to provide a reason. Applications that appear to involve false identity information, duplicate registrations, or registrations from excluded individuals will be declined, and any deposits associated with such applications will be returned to the originating payment source.
All ac665 accounts are subject to Know Your Customer (KYC) verification. ac665 may request supporting documentation — including a copy of your NID or passport and a recent bank statement or utility bill — at any point. Failure to provide requested documentation within the specified timeframe may result in temporary account restriction or suspension of withdrawal privileges until verification is complete.
4. Deposits & Withdrawals
ac665 processes all player deposits and withdrawals in Bangladeshi Taka (৳). The platform supports a range of payment methods commonly used in Bangladesh, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may vary from time to time; the current list of supported methods is displayed on the Cashier page within your ac665 account.
Deposits: Deposits are credited to your ac665 account balance promptly upon confirmation from the payment provider. For mobile wallet transactions (bKash, Nagad, Rocket, Upay), this typically occurs within 60 seconds of payment initiation. For bank transfers, processing times depend on the respective bank and may take up to one business day. ac665 does not impose a deposit fee; however, your payment provider may charge its own transaction fees, for which ac665 bears no responsibility.
Withdrawals: Withdrawal requests are subject to identity verification as described in Section 3. ac665 endeavours to process all verified withdrawal requests within 24 hours of submission. Withdrawal funds are returned to the same payment method used for the original deposit where technically possible. ac665 reserves the right to request additional verification documentation for withdrawals above certain thresholds or where fraud is suspected.
The following conditions apply to all withdrawals from ac665:
- The player's account must be fully verified (KYC complete) prior to any withdrawal being processed.
- Any active bonus wagering requirements must be fully satisfied before bonus-funded winnings can be withdrawn.
- The withdrawal amount must not exceed the balance available in the player's ac665 account after any applicable wagering conditions have been met.
- ac665 reserves the right to conduct additional security checks on withdrawal requests, which may temporarily delay processing. Players will be notified promptly of any such delay.
- ac665 does not accept withdrawal requests to third-party payment accounts. Withdrawals must be made to a payment method registered in the same name as the ac665 account holder.
In the event of a technical error or erroneous credit to your account, ac665 reserves the right to correct the balance and recover any funds credited in error, including by deducting the relevant amount from future deposits or withdrawals. You are obligated to notify ac665 promptly if you become aware of any crediting error affecting your account.
5. Bonus & Promotions Policy
ac665 offers a range of bonuses and promotional offers to both new and existing players. These may include welcome deposit bonuses, reload bonuses, free spins, cashback rewards, referral bonuses, and seasonal promotions tied to cricket tournaments, Eid, Pohela Boishakh, and other Bangladesh-specific events. All bonuses are subject to the specific terms published alongside each offer and to the general bonus policy set out in this section.
Wagering Requirements: Unless explicitly stated otherwise, all bonuses awarded on ac665 are subject to a wagering requirement. This means the total bonus amount (and in some cases the bonus plus the qualifying deposit) must be wagered a specified number of times before any associated winnings can be withdrawn. The applicable wagering multiplier is stated clearly in the individual bonus terms at the time of the offer.
Game Contributions: Different game types may contribute differently towards wagering requirements. As a general guide, slots typically contribute 100% of each wager, while live casino table games may contribute a lower percentage. The exact contribution rates for each game type are listed in the bonus terms applicable to each specific offer.
Bonus Validity: All bonuses carry an expiry period during which the wagering requirements must be fulfilled. If the wagering requirements are not met within the validity window, the bonus and any associated winnings will be forfeited. Expiry periods are displayed in your ac665 account bonus section and in the individual bonus terms.
Abuse and Exploitation: ac665 monitors accounts for patterns of bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using automated betting strategies designed to exploit bonus terms, colluding with other players, or any other conduct that is inconsistent with legitimate recreational play. Where bonus abuse is identified, ac665 reserves the right to void any bonuses claimed and cancel any associated winnings without prior notice.
ac665 is committed to offering bonuses with terms that are clearly disclosed, fair, and achievable. If you have a question about any active bonus on your account, please contact the ac665 support team via live chat at any time — our agents are available 24 hours a day, 7 days a week, on Bangladesh Standard Time.
6. Prohibited Conduct
ac665 expects all players to use the platform in good faith and in accordance with these Terms. The following conduct is strictly prohibited and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where applicable:
- Fraudulent Activity: Using stolen, fraudulent, or unauthorised payment credentials; depositing funds obtained through illegal means; or attempting to deceive ac665 staff or systems in any way.
- Money Laundering: Using the ac665 platform to process, conceal, or transfer funds derived from unlawful activity. ac665 complies with applicable anti-money laundering (AML) regulations and will report suspicious activity to the appropriate authorities.
- Collusion: Coordinating with other players to manipulate game outcomes, share information in a way that confers an unfair advantage, or otherwise undermine the integrity of any game or market offered on ac665.
- Use of Automated Systems: Deploying bots, scripts, artificial intelligence tools, or any other automated system to interact with the ac665 platform — including to place bets, claim bonuses, or conduct account activity — without the express prior written consent of ac665.
- Chargebacks: Initiating a chargeback, payment dispute, or reversal with your payment provider in bad faith, particularly where a withdrawal request has already been submitted or processed. Unjustified chargebacks will be treated as fraud.
- Impersonation: Registering under a false identity, impersonating another individual, or attempting to access another player's account without authorisation.
- Interference with Platform Integrity: Attempting to exploit software vulnerabilities, circumvent security measures, engage in denial-of-service attacks, or interfere with the normal operation of the ac665 platform in any manner.
- Underage Gambling: Registering or participating in gambling on the ac665 platform if you are under the age of 18, or facilitating such access by a minor.
ac665 reserves the right to investigate any account where prohibited conduct is suspected. During an investigation, the affected account may be temporarily restricted without prior notice. If prohibited conduct is confirmed, ac665 reserves the right to permanently suspend the account, void all pending and historical bonuses, withhold or confiscate any balance in the account, and pursue legal remedies where appropriate.
7. Account Suspension & Closure
Voluntary Closure: You may request the closure of your ac665 account at any time by contacting support via live chat or email. Upon receiving a closure request, ac665 will process any remaining verified balance to your registered payment method and close the account within a reasonable timeframe. Accounts subject to ongoing investigations or outstanding wagering requirements may not be immediately closed.
Suspension by ac665: ac665 reserves the right to suspend or permanently close any player account without prior notice in any of the following circumstances:
- Breach of any provision of these Terms.
- Failure to complete identity verification within the required timeframe.
- Suspected fraudulent, abusive, or prohibited activity as described in Section 6.
- Receipt of a self-exclusion request from the account holder.
- Discovery that the account was registered by or is being used by an individual under the age of 18.
- Account inactivity for a continuous period in excess of 12 months, subject to the dormant account policy below.
Dormant Accounts: An ac665 account is considered dormant if no login activity has been recorded for a continuous period of 12 months. ac665 will send a reminder email to the registered address prior to applying the dormant account policy. A dormant account administration fee may be deducted from the dormant account balance on a monthly basis, subject to a minimum balance of zero. Players may reactivate a dormant account at any time by logging in and completing any required re-verification steps.
Responsible Gaming Closures: Where an account is closed at the player's request for responsible gaming reasons — including self-exclusion — ac665 will take reasonable steps to prevent the re-registration of that individual for the duration of the exclusion period. Players who have self-excluded should not attempt to circumvent this restriction by registering under different credentials. Any account found to have been registered in circumvention of a self-exclusion will be immediately closed and the balance voided.
8. Limitation of Liability
To the fullest extent permitted by applicable law, ac665 shall not be liable to you or any third party for any direct, indirect, incidental, consequential, special, or punitive damages arising from or in connection with your use of the ac665 platform, including but not limited to losses arising from:
- Interruption, suspension, or termination of platform services — whether due to scheduled maintenance, technical failure, cyber-attack, or circumstances beyond ac665's control.
- Delays in deposit crediting or withdrawal processing attributable to third-party payment providers including bKash, Nagad, Rocket, Upay, or any banking institution.
- Erroneous information or technical errors in game displays, odds, or account balance displays where prompt corrective action has been taken by ac665.
- Unauthorised access to your account resulting from your failure to protect your login credentials.
- Your reliance on information published on the ac665 platform for purposes other than recreational gaming.
- Any losses incurred as a result of gambling activity on the platform — gambling inherently involves financial risk, and ac665 provides no guarantee of winnings.
ac665 provides the platform on an "as is" basis and makes no representations or warranties — express or implied — regarding the uninterrupted availability of the platform, the accuracy of any information displayed, or the fitness of the platform for any particular purpose beyond online gaming and sports betting entertainment.
Where ac665's liability cannot be fully excluded by law, ac665's total liability to you in respect of any single claim shall not exceed the total amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit ac665's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable mandatory law.
If you have any questions or concerns about these Terms, or wish to raise a dispute, please contact the ac665 support team in the first instance at [email protected]. ac665 is committed to resolving player complaints promptly and fairly. All complaints will be acknowledged within 24 hours and resolved within a reasonable timeframe depending on the complexity of the matter.
For formal legal correspondence or detailed queries regarding these Terms & Conditions, please write to [email protected] with the subject line "Terms & Conditions — Legal Query". All correspondence is handled in English and responses will be provided within 5 business days.
Ready to Play on ac665?
Now that you have reviewed our Terms & Conditions, explore the full ac665 platform — cricket betting, slots, live casino, and more — all in ৳ BDT. 18+ only. Please gamble responsibly.